Customer Privacy is of utmost importance to Nordictrack.vn. We would like to express our deepest gratitude to our customers for their trust and use of Nordictrack.vn services. We respect and commit to protecting the private information of our customers. Please read the Privacy Policy below to better understand our commitments to respect and protect your rights.

Privacy Policy for customers purchasing at Nordictrack.vn

This privacy policy will explain how Nordictrack.vn collects, uses, and (in certain cases) discloses customers' personal information. The policy will also explain the steps we take to secure our customers' personal information. Finally, the privacy policy will explain the options you have regarding the collection, use, and disclosure of your personal information.

Protecting personal data and building trust with our customers is very important to us. Therefore, we will use your name and other relevant information in compliance with this Privacy Policy. We only collect necessary information related to the sales transaction.

We will store customer information for the time required by law or for a specific purpose.

You can access the website and browse without providing personal information; at that time, you are anonymous and we cannot identify you unless you log into your account.

1. Collecting Personal Information

– We will collect various information from you when you place an order on the website to ensure that we can serve you better and more efficiently.

– We collect, store, and process your information for the purchase process and for any subsequent notices, and to provide services. We do not limit the collection of personal information such as your name, address, phone number, email, fax (if any), nationality, payment details, bank account and account holder details, bank details, card payment details, and any other necessary information. Additionally, we need to collect personal information of the recipient (if any) such as name, address, phone number, email, fax (if any), nationality, etc.

– We will use the information you provide to process your order, provide the requested services and information through the website and upon customer request. Moreover, we will use the information to manage your account; verify and conduct online transactions, audit data downloading from the web; improve the layout and content of the website and customize it for users; identify website visitors, conduct demographic research, and send information including product and service information if you have not indicated your refusal. If you do not wish to receive any service information from us, you can opt-out at any time.

– We may transfer some of your information such as name, phone number, address, fax, payment status (if any) to third parties to deliver goods (e.g., courier service providers or suppliers, manufacturers).

– Your order details will be kept by us, but for security reasons, we do not directly disclose them. However, you can access the information by logging into your account on the web. Here, you will see your order details such as the products you have ordered, email details, banking details, and long-term subscription details. You commit to keeping your personal data confidential and not disclosing it to third parties. We are not responsible for any misuse of the password unless it is our fault.

Your personal information confidentiality contributes significantly to customer protection.

Other Personal Information Regulations

– We may use your personal information for market research. The details will be anonymized and used only for statistical purposes. Any responses to surveys or opinion polls we may conduct will not be passed to third parties. The necessity is to disclose your name, email, or phone number if you wish to participate. Responses will be stored separately from your email.

– You will receive information about us, our website, other websites, products, newsletters, etc. If you do not wish to receive such information, please click the unsubscribe link in the email we send; within 7 days of receiving the unsubscribe email, we will stop sending information. If it is unclear, we will contact you.

– We will continue to anonymize user data on the website and use it for various purposes, including determining user locations and ways to use certain aspects of the website or links in emails to users and providing that anonymized data to third-party publishers. However, this data does not identify individuals.

Competitions:

In any competition, we will use the data to notify winners and advertise products. You can register to know more details about the competition.

Third-Party and Partner Links:

– We may transfer your information to business partners within the framework of this Privacy Policy. For example, we may use third parties to deliver goods, receive payments, analyze data, market, and support customer service.

– We may exchange information with third parties for fraud protection and credit risk reduction.

– We may transfer databases containing customer personal information if we merge or transfer company ownership.

– Within the framework of this Privacy Policy, we do not sell or disclose your personal data to third parties without prior consent unless it is necessary for the terms in this Privacy Policy or we are required to do so by law.

– The website may include third-party advertisements and links to other websites or frames of other websites.

Please note that we are not responsible for the privacy practices or content of third-party websites or any third party to whom we transfer data in accordance with this Privacy Policy.

2. Use of Cookies

Cookies are small text files that can identify unique usernames from your computer to our server when you visit certain pages on the website and are stored by your internet browser on your hard drive. Cookies are used to identify IP addresses, save time. We use cookies to facilitate your access to the web (e.g., remembering order information, your login name when you want to return to your cart without re-entering your email) and do not require any information about you (e.g., advertising targets). Your browser can be set not to use cookies but this will limit your use of the website. Please accept our commitment that cookies do not include any personal details and are virus-free. For more information about cookies, please visit http://www.airpot.vn or to learn how to remove cookies from your browser, please visit www.airpot.vn/information-privacy-policy-used.

This browser uses Google Analytics, a web analysis service provided by Google, Inc. Google Analytics uses cookies, text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to internet activity and internet usage. Google may also transfer this information to third parties as required by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that this may prevent you from using the full functionality of the website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

3. Security of Information

– We have appropriate technical and security measures to prevent unauthorized or unlawful access or accidental loss or destruction or damage to your information. When collecting data on the web, we collect your personal details on a secure server. We use firewalls for our servers.

– In the case of credit card payment (if applicable): When collecting payment card details, we use Secure Socket Layer (SSL) encryption. While we cannot guarantee 100% security, SSL makes it difficult for hackers to decrypt your information. You should not send full credit or debit card details to us without encryption. We maintain physical and electronic safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may sometimes request proof of identity before disclosing personal information to you.

– We advise you not to provide payment details to anyone via email, we are not responsible for any loss you may incur by sharing your information via the internet or email.

– In certain cases, if you use payment methods through third parties (including but not limited to: electronic wallets, online payment gateways, etc.) attached to the Nordictrack.vn system, the security of your “payment account” information is the responsibility of the payment service provider.

Note to secure your credit card information when making electronic payments.

– You must not use any programs, tools, or other means to interfere with the system or alter data structure. Strictly prohibit the dissemination, propagation, or encouragement of any activity to interfere with, sabotage, or infiltrate the data of the website system. Any violations will be deprived of all benefits and will be prosecuted if necessary.

– All transaction information will be kept confidential but in case of legal request, we will be obliged to provide this information to law enforcement agencies.

– The terms, conditions, and contents of this website are governed by Vietnamese law and the competent courts in Vietnam will consider them.

4. Customer Rights

– You have the right to request access to your personal data, and you have the right to ask us to correct any inaccuracies in your data at no charge. At any time, you also have the right to ask us to stop using your personal data for marketing purposes.

– You have the right to log in to the account registered on the website www.airpot.vn and edit personal information to match the actual situation.